How to send cash on delivery express
With the rapid development of e-commerce and logistics industries, cash on delivery (COD), as a convenient payment method, is favored by many consumers. But for senders, how to correctly send cash on delivery express delivery may be a question. This article will introduce in detail the shipping process, precautions and common problems of cash on delivery express delivery to help you complete the shipment easily.
1. Basic process of cash on delivery express delivery
The cash on delivery shipping process is similar to that of ordinary express delivery, but you need to explicitly select the cash on delivery service when sending. Here are the specific steps:
| steps | Operation content |
|---|---|
| 1. Choose a courier company | Confirm whether the express company supports cash on delivery service (such as SF Express, ZTO, YTO and other mainstream companies all support it). |
| 2. Fill in the waybill | Check the "cash on delivery" option on the waybill and fill in the collection amount. |
| 3. Pay the shipping fee | The sender is required to prepay shipping charges (some companies may charge additional service fees). |
| 4. Express delivery | The courier delivers the package to the recipient, and the recipient pays the collection fee after inspecting the goods. |
| 5. Fund settlement | After deducting the handling fee, the express company will return the collected money to the sender (usually it takes 3-7 working days). |
2. Comparison of courier companies that support cash on delivery and their costs
The cash on delivery service fees and settlement cycles of different courier companies vary. The following is a comparison of mainstream express delivery companies:
| courier company | Service fee ratio | billing cycle | Remarks |
|---|---|---|---|
| SF Express | 3%-5% | 3-5 working days | Support nationwide |
| ZTO Express | 2%-4% | 5-7 working days | Not applicable in some remote areas |
| YTO Express | 2%-4% | 5-7 working days | Need to sign in advance |
| JD Logistics | 1%-3% | 3-5 working days | Partner merchants only |
3. Precautions for cash on delivery express delivery
1.Specify the amount to be collected: Clearly fill in the collection amount on the waybill to avoid disputes caused by incorrect amounts.
2.Recipient information is accurate: Make sure the recipient's name, phone number and address are correct, otherwise delivery and collection may be affected.
3.Pay after inspection: Remind the recipient to inspect the goods before making payment to avoid disputes arising from cargo issues.
4.Keep proof of shipping: Save good luck receipts and payment records for subsequent inquiries or complaints.
4. Frequently Asked Questions
Q1: Can I refuse delivery of cash on delivery express delivery?
A1: Yes. If the recipient refuses to accept the package, the package will be returned to the sender, but the sender will be responsible for the return shipping costs.
Q2: How to return the collected money?
A2: The express company will return the goods through bank transfer or Alipay/WeChat, etc. The specific policy shall prevail.
Q3: Does cash on delivery support international express delivery?
A3: At present, domestic mainstream express delivery companies only support domestic cash on delivery. For international express delivery, you need to consult the specific logistics service provider.
5. Summary
Cash on delivery express provides flexible payment methods for buyers and sellers, but the sender needs to pay attention to choosing a reliable express company, filling in the accurate collection amount, and retaining relevant vouchers. Through the guidance of this article, you can complete the cash on delivery express delivery more efficiently and ensure the smooth completion of the transaction.
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